Frequently Asked Questions
Everything you need to know about our world-famous cakes and treats.
How long will my fruitcake stay fresh?
Our DeLuxe® Fruitcakes have a remarkably long shelf life. They stay fresh for up to six months when kept in a cool, dry place, and can be frozen for up to two years without losing flavor or texture.
Do you offer international shipping?
Yes, we ship our world-famous baked goods to over 190 countries. Shipping rates and delivery times vary by destination and are calculated at checkout.
Can I schedule a specific delivery date for a gift?
Absolutely. During the checkout process, you can select a preferred delivery window to ensure your gift arrives perfectly timed for a holiday, birthday, or special occasion.
Are your products nut-free?
Many of our signature items, including our DeLuxe® Fruitcake, contain high-quality pecans. Our bakery handles nuts, wheat, dairy, and eggs, so we recommend those with severe allergies exercise caution.
What is your return policy if I am not satisfied?
We stand behind the quality of our products with a 100% satisfaction guarantee. If your order does not arrive in perfect condition or meet your expectations, please contact our customer service for a replacement or refund.
How should I serve and store my cakes?
For the best flavor, serve our cakes at room temperature. After opening, keep the cake in its original tin or an airtight container to maintain moisture and prevent it from drying out.